Shipping policy

At North Forge, our mission is to deliver the freshest coffee possible directly to your door. Because we roast every bag to order, our shipping process is designed to ensure that you receive your beans at the peak of their flavor profile.

1. Roast-to-Order Processing

We have a strict "No Stale Coffee" policy. To guarantee quality, every order is processed as follows:

• Small-Batch Roasting: We roast your beans only after you place your order.

• Processing Time: Please allow 1–2 business days for us to roast and package your coffee with precision.

2. Fast Shipping

Once your coffee has been roasted to perfection, we don’t let it sit.

• Standard Shipping: We ship all orders within 24 hours of roasting.

• Delivery Estimates: Most orders arrive within 3–5 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our facility.

3. Shipping Rates

• Shipping costs are calculated at checkout based on the weight of your order and your shipping destination.

• Keep an eye out for special promotions and free shipping thresholds!

4. International Shipping

Currently, we are focused on delivering freshness within the United States. We are working on expanding our community of coffee lovers globally, so stay tuned for future updates!

5. Damaged or Missing Shipments

Your satisfaction is our top priority. If your order arrives damaged or is lost during transit, please contact us immediately at info@northforgecoffee.com with your order number. We will make it right.

6. Address Accuracy

Please double-check your shipping address during checkout. North Forge is not responsible for orders shipped to incorrect addresses provided by the customer.